“Adapt or die” – Don’t become the next Kodak
The world is a very different place to how it was 100 years ago. Has it changed slowly over time, ...
Creating a brand: why settle for the cherry instead of the cake?
You’ve paid a designer to design a logo for your new brand. All sorted? Not exactly. Think about the name ...
‘Customer service’ is just a hygiene factor. ‘Hospitality’ is the new holy grail
We’re all familiar with the plethora of online rants about poor customer service, made possible by social media platforms and ...
Students who love us! | Sean Loots, radio DJ at GoodHope FM
Hi, I'm Sean Loots, radio presenter and content creator. Initially, I enrolled for the digital marketing course with the ...
How many things can you see in one cloud?
We sat down for a Q&A session with Mokena Makeka (Young Global Leader at the World Economic Forum, Desmond ...
Closing the gap between ‘promise’ and ‘delivery’ boils down to one thing: a values-based culture
In the first episode, we unpacked why values mean nothing unless they are brought to life, every day, within organisations. ...
Become more persuasive
Persuasion is colloquially known as an art form because it requires creativity, it’s nuanced, it inspires and incites different understandings ...
Lessons for an entrepreneur – Paul Raphaely | NOMU
Find out what it’s like to start your own business, how customers have changed, other insights and recommendations from ...
Streamline your business with the magic of data analytics
With the rise of the internet, social media and the Internet Of Things over the last decade, businesses are faced ...
Grappling with digital transformation? You’re not alone
“Digital Transformation” is a daunting and often poorly-understood challenge for more established organisations. Many companies have, over the years, built ...
